A LIFeTIME OF SERVICE
"I came to the Forsyth County Sheriff's Office from another agency. Once I finished patrol training here, my first choice was to be assigned to the Civil Section.
I've been assigned to civil process service for almost two years now, and I really enjoy it. The schedule allows for time with my family - it's one week of first-shift and the next week of second-shift, and we are off on holidays and weekends.
There is a lot of variety in the work - there's never a typical day. Depending on the workload, where we work and the people we meet change all the time. In my opinion, civil allows us to keep all our skills up. We are meeting different people all of the time. We're not doing the same thing day after day. Besides serving civil processes, we also back up patrol units and we can still work traffic.
We're a constitutionally-demanded service that the Sheriff's Office must perform, so we're never without work. We get to serve a huge variety of people. It's very important to learn to deal with people where they are. One of our greatest tools is the way we respond to a variety of people and to treat them all with respect."
“one of our greatest tools is the way we respond to a variety of people.”
— Deputy Surratt, Civil Processing
BIG MOVES: LOCATIONS AND CAREERS
"My degree has nothing to do with law enforcement, but ever since I was a kid, I wanted to be in law enforcement. After I finished my degree, I decided to pursue that dream. I applied with and was hired by the Forsyth County Sheriff’s Office as a Detention Officer. I'm really glad I'm here, because we have a really tight-knit group.
Being a Detention Officer, the main thing I really enjoy is helping the inmates. I wanted to be assigned to Intake because you get to see everybody come in and out of the Detention Center. It's their first interaction with anybody that works here, so I know that interaction is going to affect how they feel about the jail. There are constantly women that come up to me and say things like ‘Oh, you're the one who took me in, you were so nice!’ They remember how I treated them, and that’s important
Sometimes people who come in are emotional, but I let them know 'Hey listen, I understand what you're going through. I can help you through this process. I'm going to get you to the phones, then you're going to see the nurse,' and I’m explaining everything as we go. I think once I take the time to explain things to them, they understand that it's not going to be as difficult a process as they assume.
You build relationships with a lot of the inmates. They learn you, they learn your ways, they learn your rules, and they understand where you're coming from. They know it's a job, that we are building mutual respect.
Sometimes they're in a bad mood and you can switch that to a good mood. All it takes is a little bit extra effort. I like knowing the inmates appreciate it. If I can get through to them, that helps all the officers in the facility.
It's a good community here. I moved down here for a better lifestyle. I looked into the weather, the taxes, the distance to my family all before I left New York to come down here. The community is good for families and there's lots of things to do.
The schedule can be good too. We go through rotating shifts, where we do two weeks of day shifts and then two weeks night shifts. It's nice because we get a three-day long weekend in-between once a month that comes out to about four days so I like that (laughs). It's nice because you're able to schedule vacations on the longer weekends and not really have to take days off.”
"it's a good community here. i moved for a better lifestyle... it's good for families, there's lots of things to do."
- Officer Kentoffio, Detention Intake
BUILDING COMMUNITY ONE LEADER AT A TIME
"I love what I do. I have a good time when I come to work. I have truly gained a family here. We work hard together, we get things done together. Every day is a new experience and it's a new journey."
— Officer K. Middleton, Detention Officer
"It's a team concept, and it's designed to win. We look after each other, talk through problems, find solutions. As a whole agency I can say that everybody meshes together and looks out to make sure our mission is accomplished. Coming from a bigger agency, a smaller agency was a better fit because they look at me as me. As an agency, we serve the public, and work cohesively for one common cause."
— Corporal Hampton, Court Security Deputy
"I knew I wanted to be a police officer at a very young age. I can't sit in an office, I've got to be out doing things. It's always something different every day."
— Sergeant Carter, K-9 Coordinator
"When you come into the Detention Center and you get a job, you start out running dorms. Some people like that, but when you want more there is a lot of advancement. You have a field training officer there with you and they're not going to let you make any mistakes. With the training, they lead you to what you need to do and they get you to where you need to be. If you push, you can go as far as you want to in this agency."
— Officer Sams, Armed Detention Officer
"The SWAT Team trains together twice a month. The entire team works on everything from marksmanship fundamentals to shooting on the move to shooting around barricades to simply physical endurance. We work together as a tight team to be able to accomplish the mission of not only whatever each situation is, but the larger mission of the Sheriff's Office."
— Sergeant Peddycord, Chief Firearms Instructor